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- Troubleshooting
- ===============
- :All of my desktop clients fail to connect to ownCloud:
- Verify that you can log on to ownClouds WebDAV server. Assuming your ownCloud
- instance is installed at ``http://yourserver.com/owncloud``, type
- ``http://yourserver.com/owncloud/remote.php/webdav`` into your browsers
- address bar.
- If you are not prompted to enter your user name and password, please verify
- that your server installation is working correctly.
- If you are prompted, but the authentication fails even though the credentials
- your provided are correct, please ensure that your authentication backend
- is configured properly.
- :The desktop client fails for an unknown reason:
- Start the client with ``--logwindow``. You can also open a log window for an
- already running session, by simply starting the client again with this
- parameter. Syntax:
- * Windows: ``C:\Program Files (x86)\ownCloud\owncloud.exe --logwindow``
- * Mac OS X: ``/Applications/owncloud.app/Contents/MacOS/owncloud --logwindow``
- * Linux: ``owncloud --logwindow``
- The log output can help you with tracking down problem, and if you report
- a bug, it's useful to include the output.
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